Tableau

“Social Analytics for Lithium” by itD is a Tableau template allow you to quickly and easily deploy enterprise ready Lithium social analytics dashboards and reports for your organization. These templates provide end to end solutions that can then be customized to meet your business needs, all within hours instead of weeks/months.

The “Social Analytics for Lithium” by itD solution template lets you gain insights about your community by looking at important metrics like total registered users, boards, topics, messages, solutions and kudos. The Tableau Reports provide the community growth in terms of number of users, messages and solution overtime, and analyse board and category level issues and solutions of the product.

• Get started quickly with pre-built data models for and advanced community and social analytics reporting.
• Use an intuitive wizard based UI to deploy, data integration and Tableau Reports.
• Get insights about your community users and visitors growth and contribution to the community.
• Go back in history to do trend analysis to see your community growth.
• Data will be pulled from Lithium V2 API’s called LiQL and Bulkdata API in functions using user credentials (ClientID, ClientSecret, TenentID and Refresh Token).