Coveo

The connector serves as a vital link between Khoros community data and Coveo Cloud, facilitating the indexing process. Coveo Cloud, in turn, utilizes Role-Based Search functionalities to ensure efficient search operations.

Regular synchronization of user roles, posts, boards, comments between Khoros and Coveo Cloud is orchestrated through scheduled configurations, allowing for periodic updates (Refresh/Incremental). This synchronization mechanism ensures that any changes within Khoros, such as newly created users, deleted users, or alterations to existing roles, are promptly reflected within Coveo. Thus, users can benefit from an up-to-date and accurate search experience, tailored to their specific roles and permissions.

Coveo’s AI-powered search engine is designed to automatically detect intent so that user queries yield relevant results. From seamless search to hyper-personalization, we harness the power and possibility of the Coveo platform to help businesses quickly and easily index content, crunch loads of data and bring people to the right content faster — all to help your stakeholders continue to do more with your organization.

• Role-Based Search: Coveo Cloud leverages role-based search capabilities to provide users with relevant search results based on their roles and permissions.
• Scheduled Synchronization: The connector enables the automated transfer of user roles from Khoros to Coveo Cloud at regular intervals, based on scheduled configurations. This ensures that any changes to user roles in Khoros are promptly reflected in Coveo, maintaining data accuracy and consistency.
• Refresh and Incremental Updates: Flexible scheduling options, such as refresh and incremental updates, allow for efficient data synchronization between Khoros and Coveo Cloud. Whether it's refreshing all user roles or only updating those that have changed since the last synchronization, this feature ensures timely updates without unnecessary overhead.
• Real-time Reflectivity: Changes in community data, including the addition, deletion, or modification of roles in Khoros, are immediately reflected in Coveo Cloud. This real-time synchronization ensures that users always have access to the most current and relevant search results.
• Customizable Scheduling: Administrators have the flexibility to configure the synchronization schedule according to their specific requirements and organizational needs. This customization allows for optimal performance and resource utilization while accommodating varying data update frequencies.
• User Experience Enhancement: By maintaining up-to-date user data information in Coveo Cloud, the connector enhances the overall search experience for users. Users can access content and resources relevant to their roles and permissions, improving productivity and efficiency.
• Reliability and Scalability: The connector is designed to be reliable and scalable, capable of handling large volumes of data and user role updates without compromising performance or data integrity.