itD Tech has developed a suite of pre-built integrations that you can plug into SmartConX to enjoy the benefits in no time. Or, take advantage of iTalent's CustomConX Service to build your own unique ConX integration.
A cross-community integration delivering a seamless user experience. Users can remain in their chosen community, yet connect and collaborate bi-directionally in near-real time with members of other communities, creating dramatically greater value and relevancy for everyone.
Many customers and prospects choose to congregate in third-party environments like Facebook, Reddit, LinkedIn or Spiceworks. With SocialConX, you can still engage with these users by integrating the third-party platforms with your own online properties to seamlessly share content between them.
Many internal groups use collaboration tools such as Teams, Slack, Skype and others to engage with each other. With CollaborationConX, you can surface discussion and content across tools and applications. Content and interactions can also be shared between the online community and internal collaboration tools.
Content is tough to find unless users know where to look. With ContentConX, content from your data repositories such as Google Docs, Box, Dropbox, etc. can be shared and surfaced to users no matter where they choose to be, so the customer is always right...where they need to be.
Even though English is only used by about 25% of internet users, content is often only available in English. LanguageConX dynamically translates and surfaces content in multiple languages in near-real time. Users can now read and respond, and engage with subject matter experts, in their preferred language.
How do you handle aging content? Most often, it needs to be evaluated for relevancy and processed manually. You can automate this process with ArchiveConX. This connector continuously monitors your environments and auto-archives content based on your unique set of business rules.
Accessing and indexing various systems is critical for enterprise search. This may require specific connections and functionalities (e.g., role-based access) not furnished by the search provider. SearchConX delivers highly customizable capabilities to your enterprise search applications.
Are your customers leaving your product experience to search for answers? With ProductConX, customers can surface valuable support information such as contextually relevant discussions, articles, technical documents, blogs and more, right inside your product.
When content needs to be migrated from one platform to another, it is often managed as a one-off project. With MigrationConX, content can be easily mapped between two or more environments with minimal custom work, and you don’t have to start over from scratch with each new migration.
Using the power of SmartConX, custom connectors can be developed for unique systems and applications. Rather than focus on foundational elements provided by SmartConX, you can instead focus on the user experience and features unique to each application or use case.
Effortlessly link different ConX services together based on your own unique requirements. For example, add dynamic translation to your community integrations, to not only share content but translate it at the same time. The possibilities are limited only by your imagination.
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