Salesforce

The Salesforce connector facilitates seamless bidirectional syndication between Salesforce and any community platform.

For instance, Khoros community data can be syndicated to Salesforce, or vice versa, enabling comprehensive data synchronization.

Moreover, utilizing this connector, Salesforce articles, comments, and cases can be synchronized with other communities, ensuring consistent data dissemination.

Additionally, this connector offers translation services for Knowledge articles, cases, case comments, leads, and opportunities using Lingotek Translator, facilitating multilingual communication across platforms.

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes manage their sales, marketing, customer service, and other critical functions. It provides a suite of tools and services designed to streamline processes, improve customer relationships, and drive business growth.

• Cross-Community Collaboration: Enables seamless collaboration and knowledge sharing between different Salesforce communities. Users can publish content in one community and have it automatically syndicated to other communities within the Salesforce platform.
• Real-Time Synchronization: Ensures that content updates made in one community are promptly reflected in all syndicated communities, maintaining consistency and accuracy across the platform.
• Selective Syndication: Allows administrators to specify which content should be syndicated between communities, giving them control over what information is shared and where.
• Permission Controls: Provides granular control over who can access syndicated content in each community, ensuring that sensitive information is shared only with authorized users.
• Multilingual Support: Enables the translation of Salesforce content, such as knowledge base articles, cases, leads and opportunities, into multiple languages to cater to diverse linguistic preferences and global audiences.