Sharepoint

The SharePoint connector offers users the ability to effortlessly extract community data and transmit it to SharePoint in various file formats.

For instance, when interfacing with Zendesk, users can retrieve diverse entities such as users, posts, tickets, articles, comments, badges, and badge assignments, seamlessly pushing them into designated SharePoint folders. These folders are invaluable resources in Power BI for generating insightful reports, enabling comprehensive Zendesk data analytics. Leveraging these reports aids in the evaluation of community data, empowering informed decision-making and strategic planning.

SharePoint is a web-based collaborative platform. It is primarily used for document management, content management, team collaboration, and workflow automation. SharePoint allows users to create, share, organize, and manage information within an organization through a centralized web-based interface.

• Intuitive Data Management: Seamlessly organize and access community data across various document formats, ensuring efficient management and accessibility for all stakeholders.
• Enhanced Search Capabilities: Empower users to effortlessly search and discover documents within SharePoint, leveraging advanced search algorithms for quicker information retrieval.
• Advanced Data Connectivity with Power BI: Utilize Power BI integration to establish robust connectivity with community data sources, enabling dynamic visualization and insightful analysis for informed decision-making.
• Scheduled Synchronization: Implement scheduled data synchronization mechanisms to facilitate periodic updates without continuous data transmission. This feature ensures that community data remains up to date by automatically pulling and updating information at defined intervals, minimizing manual intervention, and ensuring data accuracy and relevance.