Khoros

SmartConX seamlessly integrates with the KHOROS community platform, facilitating the exchange of knowledge base articles (TKBs), posts, comments, and cases, while offering comprehensive translation capabilities across communities. This functionality is easily managed through KHOROS roles within the community.

Syndication features within SmartConX can be finely tuned at the community, category, or board level within the KHOROS community. Syndication itself encompasses two modes: manual and auto syndication.

In manual syndication, users have the flexibility to handpick target communities for content dissemination. Conversely, auto syndication streamlines the process through configurations set within the SmartConX Admin console.

KHOROS, a leading customer engagement software company, specializes in providing a suite of solutions including online community management, social media marketing, analytics, and content management services. An online community platform serves as a virtual space where like-minded individuals come together to interact, fostering discussions around shared interests and objectives.

• Seamless Integration: SmartConX seamlessly integrates with the KHOROS community platform, ensuring a smooth flow of knowledge and communication across communities.
• Comprehensive Syndication: SmartConX supports syndication of various content types such as knowledge base articles (TKBs), posts, comments, and cases. This ensures that valuable information is shared effectively throughout the community ecosystem.
• Translation Capabilities: SmartConX offers robust translation capabilities, enabling communication and collaboration across diverse communities with different languages and cultural backgrounds.
• Role-Based Control: Administrators can exercise precise control over syndication features using KHOROS roles within the community. This ensures that only authorized users can manage and execute syndication processes.
• Granular Syndication Settings: Syndication settings can be configured at different levels including community, category, or board level within the KHOROS community. This allows for fine-tuning syndication strategies based on specific content requirements and audience preferences.
• Manual Syndication: Users have the flexibility to manually select target communities for content syndication, providing them with control over where and how their content is distributed.
• Auto Syndication: SmartConX streamlines the syndication process with auto syndication capabilities, which can be configured via the intuitive SmartConX Admin console. This automation saves time and effort by automatically disseminating content based on predefined criteria.
• Customer Engagement Solutions: KHOROS offers a comprehensive suite of customer engagement solutions including online community management, social media marketing, analytics, and content management services. This ensures that businesses can effectively engage with their customers across various channels and touchpoints.